“We are extremely happy to welcome Merrilee Matchett to our national board of directors, ”said Forest T. Harper, Jr., President and CEO, INROADS, Inc. “Since 1990, INROADS and MetLife have partnered to advance a diverse talent pool and this will be amplified by Merrilee’s experience and commitment to diversity, equity and inclusion. “

Matchett leads a team of more than 10,000 operations management associates and service teams that support and enable MetLife’s business in more than 40 global markets.

She has championed diversity and women in financial services throughout her 30-year career. She sits on MetLife’s Global Diversity, Equity and Inclusion (DCI) Global Board of Directors due to her driven leadership and commitment to championing the DCI.

“Part of promoting a meaningful diversity, equity and inclusion strategy is driving the lasting change that people feel,” said Matchett. “Supporting equity through career progression is one of the many ways to achieve this, which is why I am so excited to continue the mission of INROADS and MetLife’s commitment to create a more inclusive and equitable workforce and society. ”

Matchett has been recognized with numerous market awards for its outstanding performance in service and operation. She joined MetLife in 2021 from Bank of America, where she was responsible for execution and operations for global wealth management, private banking, and institutional and personal retirement businesses. There, she founded the “Asia Women in Technology & Operations” inclusion network, which has since grown into one of the largest enterprise inclusion networks in the financial services industry.

For more information on MetLife’s commitment to diversity, equity and inclusion, visit

Founded in 1970, INROADS offers innovative programs and creative solutions that identify, accelerate and enhance the development of under-represented talent throughout their careers. Through this development, students become equipped for corporate and community leadership that affects community renewal, social change, and elevates economic status and quality of life. INROADS has more than 30,000 alumni, more than 900 interns and serves more than 4,000 students and 200 corporate clients. Learn more at and connect with us on Facebook, Twitter, Instagram and LinkedIn: @INROADSInc.


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